About Us
Privacy Statement
On this page
AFIWI Community Centre and Support Services respects your privacy. We are committed to protecting the personal information entrusted to us and handling it responsibly.
This statement explains how AFIWI collects, uses, protects, retains, and discloses personal information obtained through our website, programs, communications, and community activities.
Information We Collect
AFIWI may collect personal information that you choose to provide, including:
- Your name
- Email address
- Phone number
- Program interests
- Information included in a message or inquiry
- Volunteer or partnership information
- Program registration and participation information
- Donation or payment information, where applicable
- Communications between you and AFIWI
Please do not submit sensitive personal, financial, medical, or identification information through the general website contact form.
Why We Collect Information
AFIWI may use personal information to:
- Respond to questions and requests
- Provide information about programs and services
- Process program registrations
- Communicate with participants, volunteers, partners, and supporters
- Assess program eligibility where applicable
- Coordinate volunteer and partnership opportunities
- Process donations or payments
- Improve our programs and website
- Meet legal, funding, reporting, safety, and administrative requirements
- Protect the rights, safety, and security of participants, staff, volunteers, and the organization
AFIWI will not use personal information for a new purpose without obtaining consent where consent is required.
Consent
By submitting information through the AFIWI website, you consent to its collection, use, and disclosure for the purposes explained at the time of collection and in this statement.
You may withdraw your consent, subject to legal, contractual, safety, or program requirements. Withdrawing consent may affect our ability to provide a requested service or respond to an inquiry.
Sharing Personal Information
AFIWI does not sell or rent personal information.
We may share limited personal information with:
- Staff and authorized volunteers who need it to perform their responsibilities
- Service providers that support website hosting, email, registration, payment processing, data storage, or program administration
- Funders or partners when reporting is required and the information is anonymized or aggregated whenever reasonably possible
- Government, regulatory, emergency, or law enforcement authorities when required or permitted by law
- Other parties with your consent
Service providers may process information on AFIWI’s behalf. They are expected to use it only for the services they provide and to protect it appropriately.
Website Technology
The AFIWI website may use cookies and similar technologies required for website operation, security, performance, and visitor analytics.
Third-party services connected to the website may collect technical information according to their own privacy policies. This information may include browser type, device information, pages visited, approximate location, and the date and time of a visit.
Visitors can manage cookies through their browser settings. Disabling certain cookies may affect how the website functions.
Protecting Information
AFIWI uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information.
No website, email system, or electronic storage method can be guaranteed to be completely secure. Visitors should avoid sending sensitive information through regular email or the general contact form.
Retention and Destruction
AFIWI keeps personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected and to meet legal, financial, funding, insurance, and operational requirements.
When information is no longer required, AFIWI will take reasonable steps to securely delete, destroy, or anonymize it.
Access and Correction
You may ask whether AFIWI holds personal information about you. You may also request access to that information or ask us to correct information that is inaccurate or incomplete.
Some information may not be provided where access is restricted by law, would reveal another person’s personal information, or would compromise confidential or legally protected information.
AFIWI may take reasonable steps to confirm your identity before responding to a request.
Children and Youth
Some AFIWI programs serve children and youth. AFIWI will seek consent from a parent or legal guardian where required and will collect only the information reasonably needed to administer the program, protect participants, and meet legal or funding requirements.
External Websites
The AFIWI website may contain links to websites operated by other organizations. AFIWI is not responsible for the content, security, or privacy practices of external websites.
Privacy Questions and Requests
Questions, concerns, access requests, or correction requests may be directed to:
Privacy Contact
AFIWI Community Centre and Support Services
Please include “Privacy Request” in the subject line. Do not include sensitive personal information in your initial email.
Changes to This Statement
AFIWI may update this Privacy Statement when its programs, practices, technology, or legal obligations change. The effective date at the top of this page will be revised when material changes are made.